Introduction to Oracle E-Business Suite - CRM Applications Family

Introduction to Oracle E-Business Suite - CRM Applications Family
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CRM Applications Family

The applications and solutions delivered within the CRM applications family provide strong customer relationship management features inside EBS.

  • Oracle Channel Revenue Management: This supplies consistent, accurate information and advanced tools for managing revenues of both direct and in-direct channels. Oracle Channel Revenue Management contains the Accounts Receivable Deductions Settlement, Channel Rebates and Point-of-Sale Management, Partner Management, Price Protection, and Supplier Ship and Debit products.
  • Oracle Marketing: This supplies a robust environment for managing marketing information and processes.
  • Oracle Order Management: This supplies a platform for driving the order fulfillment process of any business.
  • Oracle Service: This supplies customer service based on true information.

 

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